Customer service

If you have any requests or questions about our store, please contact us by email or phone.

Regarding delivery
  • Shipping fee: 770 yen nationwide (tax included)
  • We will ship within 2-5 business days after payment is confirmed.
  • Items marked as back-order items will be shipped as soon as they are ready.
  • We offer free shipping for purchases over 11,000 yen.
Payment method

Our store accepts the following payment methods.

  • Credit cards: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total amount will be charged to your card upon completion of your order.
  • With our fast checkout feature, you can make your purchase immediately without having to enter your credit card information again next time.
  • PayPal: With PayPal, you can shop without entering your credit card information. To register for a PayPal account, click here
Return policy

We accept returns within 14 days of receiving the product and only if the product is unopened. Refunds will be made using the payment method you used at the time of purchase. The cost of returning the product will be borne by the customer. Please note.

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